Frequently Asked Questions

How do I join a meeting?

To join a meeting, simply open the room URL (https://my-company.acsm.myanti.cloud/join/HelloWorld) in any web browser.

See the Joining section of the Meeting Features page for more details.

How do I leave a meeting?

To leave a meeting, move your mouse to the bottom of the meeting window. A set of buttons will appear (if not already visible). Click the right-most button, labeled Leave room.

See the Leave Room section of the Meeting Features page for more details.

How do I invite guests?

To invite guests once a meeting has started, do the following:

  1. Move your mouse to the bottom of the meeting window. A set of buttons will appear at the bottom of the window.
  2. Hover the mouse over the left-most button at the bottom of the window (labeled Toggle extra buttons). Another set of buttons will appear at the left side of the window.
  3. Click the top-most button at the left side of the window (labeled Share room).
  4. Follow the instructions in the Share the Room window.

To invite guests before a meeting has started, send them the room URL. Room URLs don’t change, so you can start a meeting, copy the room URL (from the Share the Room window described above), leave the meeting, and send your guests a meeting invite with the room URL.

See the Share Room section of the Meeting Features page for more details.

How do I log in?

Unless you are the moderator of the meeting, you do not need to log in. Wait for the moderator to start the meeting, and then you can join the meeting.

See the Joining section of the Meeting Features page for more details.

If you are the moderator of a meeting, open the room URL in a web browser. Click the Login button to go to the Login page, enter your ACSM credentials, and click the Login button to log in.

See the Starting a Meeting section of the Moderator Features page for more details.

How do I protect a meeting?

If you are the moderator of a meeting, you can require users to enter a room password before joining the meeting; or you can require users to wait in a room lobby before you grant them access to join the meeting.

See the Protecting a Room section of the Moderator Features page for more details.

How do I adjust my video?

Before you join a meeting as a guest, you will have the opportunity to set your initial video settings. See the Join Meeting section of the Meeting Features page for more details.

Once in a meeting, you can turn on/off your camera video by moving your mouse to the bottom of the meeting window, where a set of buttons will appear; click the Start/stop the video button.

To further adjust your video, do the following:

  1. Move your mouse to the bottom of the meeting window, and click the Toggle the settings button. This will open the settings window.
  2. Click the Video pane of the settings window to view your video options.
  3. Click an option to adjust it.

See the Video section of the Meeting Features page for more details.

How do I adjust my audio?

Before you join a meeting as a guest, you will have the opportunity to set your initial audio settings. See the Join Meeting section of the Meeting Features page for more details.

Once in a meeting, you can turn on/off your microphone audio by moving your mouse to the bottom of the meeting window, where a set of buttons will appear; click the Start/stop the audio button.

To further adjust your audio, do the following:

  1. Move your mouse to the bottom of the meeting window, and click the Toggle the settings button. This will open the settings window.
  2. Click the Audio pane of the settings window to view your audio options.
  3. Click an option to adjust it.

See the Audio section of the Meeting Features page for more details.